Last Updated: 10 September 2026
RMB Synergy Solutions (Pty) Ltd (“RMB Synergy Solutions”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, or submit a procurement or quote request.
- Information We Collect
Depending on how you interact with us, we may collect information such as:
- Full name
- Company or organisation name
- Email address
- Phone number
- Country
- Delivery location
- Product or service requirements
- Quantity and delivery requirements
- Additional information or reference details provided by you
- Information contained in correspondence or enquiries sent to us
We only request information that is reasonably relevant to handling your enquiry, procurement requirement or business communication.
- How We Use Your Information
We may use your personal information to:
- Respond to enquiries and quote requests.
- Understand and assess your procurement requirements.
- Source products, materials or services from suitable suppliers.
- Prepare and provide quotations.
- Coordinate procurement, supply and delivery requirements.
- Communicate with you regarding your enquiry or order.
- Maintain appropriate business and transaction records.
- Improve our services and website.
- Meet applicable legal and regulatory obligations.
We will not use your personal information for unrelated purposes without a lawful basis for doing so.
- Sharing of Personal Information
Where necessary to fulfil your request, we may share relevant information with suppliers, service providers, logistics providers or other parties involved in fulfilling a procurement or supply requirement.
We only intend to share information that is reasonably necessary for the relevant business purpose.
We do not sell your personal information.
- Protection of Personal Information
We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure or alteration.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
- Retention of Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain legitimate business records, or where retention is required by law.
- Your Rights
Subject to applicable law, you may have rights relating to your personal information, including the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Object to certain processing of your personal information.
- Request deletion of personal information where legally applicable.
- Raise a concern about how your personal information is being processed.
Requests relating to personal information can be sent to:
Email: info@rmbsynergysolutions.co.za
- Third-Party Websites
Our website may contain links to third-party websites or social media platforms. RMB Synergy Solutions is not responsible for the privacy practices or content of those third-party websites.
We recommend reviewing the privacy policies of third-party websites before providing them with personal information.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website or applicable legal requirements.
Any updated version will be published on this page with the revised effective date.
- Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact us:
RMB Synergy Solutions (Pty) Ltd
Pretoria, Gauteng, South Africa
Email: info@rmbsynergysolutions.co.za
Phone: +27 67 801 3085